Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
274
4 Stars
36
3 Stars
12
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Great machine
on August 25, 2025
Posted by: Bigvic
[This review was collected as part of a promotion.] What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kechush
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
This is my 2nd Galaxy Book. I picked this one due to its light weight, long battery, and awesome screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good laptop.
on November 1, 2024
Posted by: Love26hope
[This review was collected as part of a promotion.] I would would use it's for looking up jobs and I would use it to go on social media and internet
Value
5
Written by a customer while visiting Samsung US
Posted by: Tornike mamasakhlisi
from Linden NJ
Expertise:Intermediate
Verified Purchase:Yes
It is truly the best. You can buy it quickly and easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Greetings Tornike,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I had nothing but fabulous experiences with Samsun
on February 11, 2025
Posted by: Phatdick
[This review was collected as part of a promotion.] Iv not used any of my computers the kids keep them rolling. Ya ask for one it's the end of the world and I don't want to affect inosent standbys or my neighbors so I just let the kids keep them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking forward to owning
on March 30, 2025
Posted by: Annjello
[This review was collected as part of a promotion.] Looks great with the slim design. And would like to test the ram speed and optimization
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great laptop
on April 4, 2025
Posted by: zaid
i will buy it because this is the best laptop and make nice work station with all my Samsung device
Written by a customer while visiting Samsung US
Posted by: seana90028
from Beverly Hills, CA
Expertise:Intermediate
Verified Purchase:Yes
I no longer need my phone or tablet to complete my many (many) tasks. The battery life lasts as long as my work day. Overall........very happy!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Aloha Seana90028,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We're delighted to hear that your Galaxy Book5 Pro 360 has allowed you the freedom to stay connected and productive at the same time. If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We're delighted to hear that your Galaxy Book5 Pro 360 has allowed you the freedom to stay connected and productive at the same time. If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US