Customer reviews from Moiswell
Moiswell - 190 Pints Portable Commercial Dehumidifier with Pump Industrial Heavy Duty Moisture Removal Dehumidifiers for Basements
Average customer rating
4.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Moiswell - 190 Pints Portable Commercial Dehumidifier with Pump Industrial Heavy Duty Moisture Removal Dehumidifiers for Basements
Posted by: Jeff61
Gender:Male
Verified Purchase:Yes
Bought the 190 for our new 40x80 pole barn to stop a mildew issue. This model has worked absolutely as I wished. It is keeping the humidity at 42% and my mildew issue is gone.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Seppie
Gender:Male
Verified Purchase:Yes
I bought this thinking it was more than enough power to dehumidify my basement which is under 1500 ft.². The humidity percentage has dropped 4% and I’ve had it running 24 seven for four days now. It seems like I would need two of these to completely rid my basement of the humidity. Would not purchase again. Would not recommend to others. It’s certainly not a commercial grade dehumidifier.
No, I would not recommend this to a friend.
Response from MoiswellBy Moiswell, Customer Service Team, August 26, 2026
Thank you for your honest feedback.
We are deeply sorry to hear about your experience and truly apologize for the frustration this has caused. We completely understand how disappointing it is when a product does not perform up to your expectations, especially after running it continuously.
We appreciate that you kept the machine even though it didn't fully meet your expectations. We want to make things right for you. Please feel free to reach out to our support team at service@moiswell.com or call (833) 366-6229.
We are deeply sorry to hear about your experience and truly apologize for the frustration this has caused. We completely understand how disappointing it is when a product does not perform up to your expectations, especially after running it continuously.
We appreciate that you kept the machine even though it didn't fully meet your expectations. We want to make things right for you. Please feel free to reach out to our support team at service@moiswell.com or call (833) 366-6229.
Written by a customer while visiting Moiswell
Posted by: Anna Louisa
Gender:Female
Verified Purchase:Yes
This dehumidifier improved the atmosphere of our basement within its first hour of running. We have a huge basement and our house was built in 1887 so we needed substantial equipment and this is it! It is built extremely well and of excellent materials. We are very impressed and this is now our go to brand. It is tough and beautiful. Very compact for the amount of square feet that it is capable of servicing.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Dave28
Verified Purchase:Yes
It's only been a month but so far it is one of the best purchases I have ever made. Quiet and keeps the basement dry better than and dehumidifier I bought from a box store.
Written by a customer while visiting Moiswell
Posted by: Alex
Gender:Male
Verified Purchase:Yes
Unit is great. Not too loud and working fine. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Business Manager
Gender:Male
Verified Purchase:Yes
Dehumidifier is working great! Very pleased with the product.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Bad River Farms
Verified Purchase:Yes
We love this very portable machine. It works well in our Cannabis grow space keeping the humidity even.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Jrzyrock
Verified Purchase:Yes
A bit pricey, but it's doing the job. I have a large basement and moisture is a big problem. The small home dehumidifiers just couldn't do the job. This one seems to have a much better quality and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting Moiswell