Normally, a great product but, this was a dud. I got no copies out of it. Kept getting error notifications. Replaced it with a new cartridge and printer worked perfectly. Tried it again a few days later and got the error message.
Response from hp.comBy Mary Chris, HP Care, September 16, 2021
Hi there,
I am sorry that you got a "dud". Unfortunately that happens sometimes. We try to ensure it is very rarely.
Please return it to us. Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges