Please be advised that I purchased a Cartridge of 62 XL Tri Color approximate four weeks ago and after installing on my printer (HP Envy 5660) within a few days I began to get a notice from my printer that I had to reinstall the cartridge because it was not printing properly. When I installed it originally I did not get the warning and it was printing properly. This is the first time that I had any problems with HP 62 Cartridges. Will you please advise me on this problem. I reinstalled a new HP 62 Tri Color cartridge and it is doing well.
I would recommend this to a friend!
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Response from hp.comBy Mary, HP Care, March 31, 2021
Hello,
I am sorry that the cartridge stopping working for a time. I can understand you being unhappy about that.
I've never heard of this problem, so think it was probably just a glitch. Glad it is working well for you now.
If you experience any more issues that seem to be a defect you could look into returning it. Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I've been using HP 62XL ink cartridges for years. I do a lot of printing so I go through them quickly. It's very difficult to find them in stores and when I order online I can only order one at a time and sometimes the Black or Tricolor is out of stock.
[This review was collected as part of a promotion.] Since CoVid my usual stores for Ink cartridges haven’t had any—of the kind I need. This is the only source I’ve found. So happy to have found them.
[This review was collected as part of a promotion.] HP products have always been my choose the ink is Sharp & when using Bold it does not look like it is running off the page.