[This review was collected as part of a promotion.] I only buy true HP products. I have tried refurbished or whatever it's called.....BAD mistake. I have tried other products that supposedly offer the same thing.....BAD mistake. Nope. It's HP or nothing!
[This review was collected as part of a promotion.] when I went to put the cartridge in, the printer told me to reload it properly, I did several times and looked to find out it had NO INK,!! luckily I had a spare and that worked. Otherwise I'm normally very pleased with the fast shipping and quality of ink. I would like a refund or replacement, please. So while I would not usually not recommended this product, I amtoday
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, April 2, 2020
Hi,
Allow me to express my regrets that the cartridge was empty. I understand how frustrating this can be.
Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I have used this product for 2 years since I bought my all in one printer. I love to print online photos that I get for hardcopy onto the glossy 4 x 7 premium photo paper. My fridge is covered with pics of my children and grandchildren that live far from me. I love to see them everyday!!