Customer reviews from hp.com
HP - 62XL High Yield Tri-color Original Ink Cartridge - 415 Pages (C2P07AA)
Average customer rating
4.5
(1,839 Reviews)
Rating breakdown 1,839 reviews
5 Stars
1,469
4 Stars
144
3 Stars
72
2 Stars
33
1 Star
121
93%of customers recommend this product.
(
743 out of
803)
Customer Reviews for HP - 62XL High Yield Tri-color Original Ink Cartridge - 415 Pages (C2P07AA)
Posted by: I havenone
from Washington
Verified Purchase:Yes
I Bought 1 black, 1 color and 1 combination black and color. One of the color cartridges did not work. I have an Envy 7640 printer that worked just fine on windows 7, windows 10 I have nothing but problems. I have to reinstall the printer software almost every time I use it or it won't print out, it keeps dropping the connection. I'm just about ready to go to Linux.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, March 5, 2020
Hi,
I'm sorry to hear that you got a cartridge that didn't work. Hopefully, you can do a simple return.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Many people have problems after going to Windows 10. There are several solutions for you at: support.hp.com/us-en/topic/windows-10-support-center-printing
Mary
HP Care
hp.com/support
I'm sorry to hear that you got a cartridge that didn't work. Hopefully, you can do a simple return.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Many people have problems after going to Windows 10. There are several solutions for you at: support.hp.com/us-en/topic/windows-10-support-center-printing
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Sigvon
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will always use only the Original Cartriges for creating my best Pictures.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Extremely difficult to install, has stopped workin
on March 5, 2020
Posted by: Mrs JR
from Hudson Valley NY
Verified Purchase:Yes
Difficult to install, finally got it work. Every print pulls at least 5 sheets of paper out...has since stopped working. Need to reinstall drivers, cant do it. Have connected to a second HP printer while I decide what to do with this HP2028
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, March 10, 2020
Hi Mrs JR,
I am very sorry that this happened to you. The cartridge would not affect the feeding or the paper, but if it is not working, you can return it to us.
There is an online document that should help to solve the paper feed issue:
support.hp.com/us-en/document/c00190540
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am very sorry that this happened to you. The cartridge would not affect the feeding or the paper, but if it is not working, you can return it to us.
There is an online document that should help to solve the paper feed issue:
support.hp.com/us-en/document/c00190540
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Bigmomma11
from IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value for the money! And delivery was quick!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Robert711
from Tampa Bay Area, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This price was cheaper than the box stores. It was a great value and simple to place order and I did not have to leave my home. What a convenience!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ddf2
from CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used the HP62XL ink cartridges, both tri-color and black, for a few years, and am very pleased with their quality, capacity, and reliability. I am also glad that a mailer for returning used cartridges is included with mail-ordered cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joey3
from Winter Park, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased Ink for my printer and it could not have been any easier.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jerryhy5
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordering ink through this site is easy and convenient. Use it all the time
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com