Be sure you know which type cartridge fits in your printer. 62XL is the only sized cartridge that works in my printer and I found our the hard way by ordering the wrong cartridge because it was a little less in cost.
When I replaced the tri color ink my printer (HP Envy 7640 )has not worked w/that cartridge, it wi l only print in black. Not happy!
No, I would not recommend this to a friend.
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Response from hp.comBy Mary, HP Care, February 20, 2019
Hello,
I am sorry that you had this experience.That does sound frustrating and I can see why you are not happy!
It sounds like the cartridge is damaged or defective. Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges