Customer reviews from hp.com
HP - 62XL High Yield Tri-color Original Ink Cartridge - 415 Pages (C2P07AA)
Average customer rating
4.5
(1,839 Reviews)
Rating breakdown 1,839 reviews
5 Stars
1,469
4 Stars
144
3 Stars
72
2 Stars
33
1 Star
121
93%of customers recommend this product.
(
743 out of
803)
Customer Reviews for HP - 62XL High Yield Tri-color Original Ink Cartridge - 415 Pages (C2P07AA)
Posted by: ftfixer
Verified Purchase:Yes
The ink is great but your next business day sucks. It took a week to get it to me from TN to FL!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: reenya
from WAshington state
Verified Purchase:Yes
seems to last ever-so-much longer, and that's good
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Hawaii purchaser
from Hawaii
Verified Purchase:Yes
I recently purchased the HP 62XL High Yield Tri-Color Original Cartridge because I was going to be printing out our Christmas letters and needed more ink than usual. Unfortunately, after printing out only about 10 letters, the letters starting printing out with wide streaks. I stopped the print job and the printer said there was an error with the cartridge. I had to go to the store to buy another ink cartridge. I was disappointed because I paid so much more than usual for the XL product and it was faulty. I usually buy the XL black ink with the regular color ink combo. I have not had problems with that, so I think I may go back to that for future purchases.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, January 4, 2019
Hi,
I am really sorry that your cartridge quit working after so few letters. It is especially unfortunate that you had to run to the store for another.
When you get a defective cartridge, you can contact us for a replacement (provided it is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
I am really sorry that your cartridge quit working after so few letters. It is especially unfortunate that you had to run to the store for another.
When you get a defective cartridge, you can contact us for a replacement (provided it is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: meezers
Verified Purchase:Yes
It's an ink cartridge, nothing exciting but it is more convenient to have it shipped to the house rather than make a special trip to Staples.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Blotto
from Fl
Verified Purchase:Yes
They just don’t last, I put them in and a few days later they are empty...
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, January 4, 2019
Hi,
I'm really sorry that you have had problems with how long the cartridges last. That sounds frustrating!
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos or graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
When it seems that the low page yield was caused by a defective cartridge you can contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm really sorry that you have had problems with how long the cartridges last. That sounds frustrating!
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos or graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
When it seems that the low page yield was caused by a defective cartridge you can contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Danny bee
from Newark,nj
Verified Purchase:Yes
I brought this weeks ago and enjoy it very much. The Ink goes a long way on use.
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Deon1954
from Utah
Verified Purchase:Yes
I bought this a week ago and happy with them. I buy my own mine from them when needed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Emsb
from Ky
Verified Purchase:Yes
Bought for Christmas photos and there is still ink left. Good product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com