Customer reviews from Targus
Targus - Targus SafePort Rugged Max Case for iPad Pro 13-inch (M5/M4) - SafePort Rugged Max Case for iPad - Gray/Clear
Average customer rating
1 out of 5
1
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product. 
(
0 out of 2
)
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Customer Reviews for Targus - Targus SafePort Rugged Max Case for iPad Pro 13-inch (M5/M4) - SafePort Rugged Max Case for iPad - Gray/Clear
Customer Rating
1 out of 5
1
Wait to purchase
on April 7, 2025
Posted by: CaseTesterUnknown
from California
I bought this case. It is nice to have the hand strap and pencil holder built in. The 13 inch ipad is heavy and the hand strap helps use more muscles in the forearm to hold the device much easier. The back part of the case is heavy duty. However the front face place is flimsy and thin. Just popping the case open to insert my ipad the front face plate snaped. Still able to use the case but idea that it is broken is unsettling. would recommend a different case, until the front face plate is reinforced.
No, I would not recommend this to a friend.
Written by a customer while visiting Targus
Customer Rating
1 out of 5
1
Defective cover
on February 12, 2026
Posted by: Teri
from Arizona
I purchased this cover in early December (2025) for my husband's iPad Pro, 13" (M5/M4) to protect the iPad from drops. We were disappointed to see the right side of the cover did not completely snap shut right out of the box. We kept the cover on the iPad for two months thinking we would live with it, but my husband decided he didn't want a defective case so we purchased a different type of cover elsewhere which works perfectly.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, February 17, 2026
We are sorry to hear that the case does not seem to be fitting correctly. That is not the experience that we wish our customers to have. One of our customer service representatives will be reaching out to learn more. You may also contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Targus