Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
4 out of 5
4
Lockland Big & Tall
on June 3, 2021
Posted by: Kevin
from Cartersville
The chair is fairly comfortable in general as I am in the office anywhere from 12-16 hours. The side arms could be a little wider apart for me personally but they aren't terrible. If you are not good with assembly then attaching the base to the top with the arms is going to be tricky. Leave your lower bolts loose until you have the upper bolts in. If not it pulls the top of the arms outward and you will not be able to get the bolts started. Having a helper to balance all of these pieces at once would be recommended. An adjustable lumbar would be nice to add as well. But after 5 years of hand me down worn out or broken office chairs this one is a very welcome change.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
So far very comfortable
on June 2, 2021
Posted by: JIMMY D.
Verified Purchase:Yes
So far the office chair is very comfortable. I wasn't sure of the durability since it's bonded leather but seems to be holding up very nicely.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Not comfortable
on June 2, 2021
Posted by: L Morgan
Verified Purchase:Yes
This chair is not comfortable. It is supposed to be a big and tall chair. I'm 5'8" and 300 lbs. I do have some room in the seat of the chair. The sides of my legs are touching the chair but they are not being squeezed into the chair. However the back of the chair comes up to the top of my neck so it is definitely NOT a chair for tall people. Finally it is a very noisy chair. When you make any movement all of the parts of the chair rub against each other and make annoying noises.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
A Big Chair For A Big Man
on May 31, 2021
Posted by: CODY L.
Verified Purchase:Yes
I was walking through Staples trying out chairs and this one was comfy and fit my hips; something I prefer. I'm 6'2" and I'm sitting at around 300lbs. I've had the chair for a few weeks now and it's been great for the times I spent a few hours gaming or just sitting in front the computer. For anyone who is large or looking to have a ton of space in their seat I recommend this chair. I had one minor scuff on the are rest on the underside but I don't mind. I also got an extended warranty for rips and a few other things which with a chair like this I wanted as I can see myself sitting down with a pen or keys and poking a hole. Hope this helps someone who is looking to buy.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
solid study and comfortable
on May 31, 2021
Posted by: T.B.
Verified Purchase:Yes
good support for heavy person - very comfortable. i wish the seat were 2-3" longer from the back to the front so would support the full lenght of my thighs. I'm 6'8" the seat isn't deep enough from front to back. I also wish the backrest was 2-3" higher. I've previous chairs break because i weigh 300+ lbs. This one can take the load
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Too stiff.
on May 30, 2021
Posted by: MICHAEL K.
Verified Purchase:Yes
Too stiff hoping it will loosen up over time.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on May 26, 2021
Posted by: J.T.
Verified Purchase:Yes
Comfy and well constructed
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Hard to sit in the very strict position of chair.
on May 25, 2021
Posted by: Sandra B.
Verified Purchase:Yes
The chair is nice aesthetically. I bought it online never sat on till it was assembled. (Assembly was easily mapped out until the attachment of the back it was hard to get the fit. Had to keep loosening and tightening to find sweet spot. The chair was very promising it was wide cushy looked great then after sitting in it my already problematic painful back was worse. The chair is too stiff and L shaped. Need to return and find one with more relaxed upright position. Make sure you aware of the tilt tension
Written by a customer while visiting Staples
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