Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
3 out of 5
3
Comfortable chair with bad hydraulics
on July 5, 2021
Posted by: Tyrone M.
I've had this for over 6 months now and I've kept the adjustment at the max height as I have long legs. Now towards the end of the day it sloooowly sinks me down to kiddie height. It's comfortable and quiet (I replaced the wheels so they won't scratch my floors) but if It could stay at the height I need this would be 5 stars.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Love Chair-Arm Assembly Difficult
on July 5, 2021
Posted by: Must have item
Verified Purchase:Yes
I love my new Executive Chair! Very comfortable stylish and it is easy to assemble… Until you get to the arm rests. The instructions are limited no suggestions on how to best install. My suggestion you need two people for this portion of the assembly. It is difficult to hold the back of the chair and guide/stew the bolts in the side of the chair. Be careful not to screw into the side of the material. Screw one side just enough to hold it in place then screw the other side. Then lay chair on its side with the arm rest against the ground and the other rest facing up. Screw bolts in with a few turns not too tight. Flip chair on the other side screw those bolts on opposite arm rest. Continue flipping chair screwing bolts in a little on each side until secure. You do not need to make screws tight just secure. After i completed the arm rest challenge I am very happy with this purchase so worth it!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
So-so chair
on July 5, 2021
Posted by: GARY S.
from Williamstown
Verified Purchase:Yes
Assembly is fairly straightforward until the last step: attaching the back. That required three people. The chair would be quite good (4 stars) were it not for (1) its being pitched slightly forward and (2) much too strong a tilt tension. And with only one adjustment pedal (height) it could never rate 5 stars. It takes three adjustment pedals for that.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Big man big plus!
on July 5, 2021
Posted by: Y.E.
Verified Purchase:Yes
This is a very good chair for a big man without a big budget. I'm sure you can get better for more money but this is a very solid chair for the price. I wish the seat was deeper but that doesn't take away from the quality of the chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice Chair
on July 4, 2021
Posted by: keith L.
So far no problems worried about the bonded leather a bit but only paid $169 so I couldn't pass it up. It is a firm chair but does have enough padding for me I'm 215lbs. I also worry about the p65 warnings but have seen that on a lot of things more and more often. I happy with the chair I will apply leather conditioner at least once a month.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good quaility.
on July 2, 2021
Posted by: VICTORIA T.
Verified Purchase:Yes
This chair has a nice style and good quality. The chair was also very easy and quick to assemble.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair semi-tricky assembly
on July 2, 2021
Posted by: E.H.
Verified Purchase:Yes
Very comfortable a little squeaky but I might have tightened the arms a bit too much. Assembly was a bit of an effort so I recommend having a partner help you with it. So far so good!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair!
on June 29, 2021
Posted by: S.T.
Verified Purchase:Yes
This chair was a Father's Day gift for my husband to replace the desk chair he had used in his home office for more than 20 years. He loves the new chair! It has the tall back that he likes height adjustment and the cushioned arm rests plus it "reclines". All in all he is very pleased. I would definitely recommend this product!
Written by a customer while visiting Staples
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