Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
3 out of 5
3
Hope it will feel better after breaking in
on July 11, 2021
Posted by: THOMAS
Verified Purchase:Yes
So far it's okay but not as comfortable as I had hoped (or the model in the store which I tried out.)
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Pleased with my new chair!
on July 11, 2021
Posted by: WANDA L.
Verified Purchase:Yes
I do like sitting higher in a chair but my feet are flat on the floor So height would be correct. It is firm yet soft to sit in and I love that.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Didn't last very long
on July 9, 2021
Posted by: Erik P
The chair didn't quite make it 7 months. Bought it 12/12/20 and here it is 7/10/21 and the chair is junk. The screw on the right arm rest stripped out and now the arm rest flops to the side and the back of the chair leans way back and to the right. Definitely can't recommend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair for the price
on July 9, 2021
Posted by: C.C.
Verified Purchase:Yes
Great chair I like the height change mechanics and the fact that it rocks back
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
SOO Happy!
on July 6, 2021
Posted by: DONNA V.
Verified Purchase:Yes
This chair is very easy to assemble. It has a professional appearance and it is very comfortable.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Uncomfortable chair
on July 6, 2021
Posted by: PATRICIA S.
Verified Purchase:Yes
Difficult assembly. Awkward seating. Results in terrible backache. Wouldn't recommend to others. Was a birthday gift to my son. Waste of my money.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
comfy chair
on July 6, 2021
Posted by: SHAWNA R.
Verified Purchase:Yes
I needed a new chair and went to the physical store to test it out. Its comfy and adjustable with a slight incline.. would have liked it more if it was a fuller incline. Also note: the instructions to put this together were a bit confusing you def need two people to put it together.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Love Chair-Arm Assembly Difficult
on July 5, 2021
Posted by: Must have item
Verified Purchase:Yes
I love my new Executive Chair! Very comfortable stylish and it is easy to assemble… Until you get to the arm rests. The instructions are limited no suggestions on how to best install. My suggestion you need two people for this portion of the assembly. It is difficult to hold the back of the chair and guide/stew the bolts in the side of the chair. Be careful not to screw into the side of the material. Screw one side just enough to hold it in place then screw the other side. Then lay chair on its side with the arm rest against the ground and the other rest facing up. Screw bolts in with a few turns not too tight. Flip chair on the other side screw those bolts on opposite arm rest. Continue flipping chair screwing bolts in a little on each side until secure. You do not need to make screws tight just secure. After i completed the arm rest challenge I am very happy with this purchase so worth it!
Written by a customer while visiting Staples
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