the actual space in the chair from the back of the chair to the edge is less than most other chairs meaning it's not really that BIG which is really something for a "big & tall" and it seems really soft at first but then after you sit init awhile it's not that comfortable. It also is too tight to lean back in and the lean-back degrees are very limited - and I mean extremely limited so if you like reclining do not get this chair. I'm sorry I made this purchase based on trying it out in the store and now I actually miss my old chair and it's gone.
Easy to install maybe the best instructions and parts packaging I've ever used. The chair is big and comfortable and lives up to the big and tall name.
Have had the chair a few weeks it is comfortable for the money so far so good. I did by a lumbar support pillow as the chair sit a little deep for me and I am 6 feet