Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: TOM D.
Verified Purchase:Yes
Great Chair pretty easy to assemble
Written by a customer while visiting Staples
Posted by: CHRISTINE T.
Verified Purchase:Yes
The chair is very comfortable it fits really amazingly well
Written by a customer while visiting Staples
Posted by: CHARLES C.
Verified Purchase:Yes
I am a gig heavy person this chair is perfect for me. I love it!
Written by a customer while visiting Staples
Posted by: GRACE L.
Verified Purchase:Yes
I tend to slide forward in the chair which makes it less comfortable. I may try to get a seat cushion that will help prevent the slide.
Written by a customer while visiting Staples
Customer Rating
3
An great chair for heavy people w/ some QC issues
on August 21, 2021
Posted by: Martin M.
Verified Purchase:Yes
I would have given it 5/5 if it wasn't for some quality control issues that my chair has. One of the screws won't tighten no matter how much I turn. I'm assuming it's because the barrel the screw goes into is faulty (excuse me I don't know the proper terminology). Because of this the chair squeaks a bit when I first sit on it or when I shift my weight. The squeak is not annoying but it worries me that in the long run it might ruin the chair since you have to have the arm rests on it in order for back to properly stay on. (I did double check every screw and all of them are completely tighten in except for this one that won't tighten.) Putting the chair together took a lot of effort and two persons. I recommend using your weight against the chair and a wall to bring in the armrest close enough for you to properly screw the back in. I have the air cylinder about half way and after two weeks of use I felt it drop slightly a centimeter if anything. But again this raises concerns that in the long run it will give out on me. (keep in mind that I am under the recommended weight limit). Another thing that some people might not like is that the chair does not lock into place when you're laying back. So you have to use your legs or weight to be reclined. The only locking available is the upright position. Overall this is a great chair exactly what I was looking for. Plenty of space for someone wide to sit on tall enough to rest your neck. (depending on how tall you are you might want to consider buying a neck pillow) Smooth wheels and smooth rotation/revolve.
Written by a customer while visiting Staples
Posted by: BRYCE L.
Verified Purchase:Yes
I picked this up as a big and tall chair 1 it doesn’t hold close to it’s rated capacity without constantly drooping. It was a pain to assemble too - the instructions are way off.
Written by a customer while visiting Staples
Posted by: Marc D
Verified Purchase:Yes
Very comfortable chair. Well built. Easy to put together. Make sure you realize this chair is not genuine leather but a genuine leather would be a very different price point. A very good value.
Written by a customer while visiting Staples
Posted by: PAUL H.
Verified Purchase:Yes
My only complaint is I think the fastening bolts could be a bit longer.
Written by a customer while visiting Staples