The chair is comfortable cushion wise. I work from about 9-10 hours a day. Just the right amount of soft. However I am a short bodied wide boy. So the arm rests were a touch to high for my body type. Making it so my shoulders were slightly up above normal resting level. Which cause a weird shoulder pain. So had to return but well worth the money if you have a normal length body I would think.
Got this chair to replace one I gave to my son for school. It’s a nice size for a bigger guy and pretty comfortable. Unfortunately the tool to put it together was not attached to packaging and fell out of box. I did have other hex wrench s to put it together. Boxing could be better but chair was great. Adding the back seat was a little tough but with care it screwed on ok. I very pleased with the chair so far.
I bought this chair just a few months ago and I was hoping it would last for longer than that. I sit in it frequently. It's comfortable though the lock that makes it so it won't lean back would frequently come loose and the threads on the seat began to fray pretty soon after purchase. Today it broke. A screw that keeps it upright dislodged and since it's inside the metal arm of the chair I have no access to it and the chair no longer sits up straight. Waste of money.
I purchased this char to replace an aging Glenvar chair which lasted me several years (using a seat cushion). I noticed this chair is smaller than my old chair but it does support my back a lot more. It was very hard for me to assemble alone I recommend assembling with two people and possibly using power tools because the provided allen key is very hard on the hands and you.