Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Amazing
on August 13, 2025
Posted by: ARTURO S.
from Chicago
Verified Purchase:Yes
I love this chair it is the best!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Garbage
on August 12, 2025
Posted by: Luis R.
Verified Purchase:Yes
This chair was delivered to me 8 months ago and it’s already broken on the base of the chair where it contacts to the legs. The armrest broke off.Absolute trash. Do not buy one.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
It's a chair
on July 28, 2025
Posted by: W.K.
Verified Purchase:Yes
Supportive and comfortable
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Chair
on July 26, 2025
Posted by: CYNTHIA S.
Verified Purchase:Yes
I had a hard time putting on the arm rests. I had to force the screws to line up. Very frustrating. Howver once put together the chair was good.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Office chair
on July 22, 2025
Posted by: C.N.
Verified Purchase:Yes
This chair was chosen for its weight bearing. It holds 400 lbs. we wanted durability.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Office Chair
on July 20, 2025
Posted by: JOHN G.
Verified Purchase:Yes
Seems like a good chair but caps that go over screws keep falling off and the chair is only a week old.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Decent Enough Chair; Would buy again.
on July 20, 2025
Posted by: ToeKneeTM
Verified Purchase:Yes
I'm going to get the complaint out of the way first: The pneumatic lift is failing in my chair after like 3 years the leather is already tired and some plastic parts have fallen off here and there. That being said I'm actually currently considering picking up another one. Why? It's been a great chair despite the wear and tear. I work from home and spend WAY TOO MUCH TIME in this chair so figure I use it 2x as much as the "normal" user so all in all the lifespan has lived up. The chair has been comfortable enough for me to spend all this time in it as it is also where I spend a lot of down time as a gamer by night LOL Really this chair has held up well for a heavier guy on a chair mat on carpet. No issues until the lift started failing a few months back; I am randomly sitting with my chin on my knees. Sometimes it happens right away and very rapidly others it creeps down over hours. The fix is actually easy according to the internet and only 30-50 bucks. Will update if I can after I repair this one. In the meantime I may grab one on sale! (Wait for a sale to get the best value imo. Not sure list is a value....)
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Pretty good.
on July 16, 2025
Posted by: JASON W.
Verified Purchase:Yes
This is my first new computer chair. I knew any chair under $300 would not be worth the money and that there were numerous poorly built chairs on the market. Looking for independent reviews I came across this and liked what was said. Upon use I was upset that I did not find it years ago. Putting the chair together was a bit of a challenge. The Chair is built good enough and it is comfortable enough. My only complaint is that it uses Bonded Leather. When taken care of Bonded leather can be good but I think I am going to have to spend 1 day a week cleaning and conditioning this chair if I want to make it last.
Written by a customer while visiting Staples
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