Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
4 out of 5
4
Pretty nice
on January 17, 2022
Posted by: DONALD D.
Verified Purchase:Yes
It’s a real nice high backed cushy chair. I did not realize it does not lean back but that is my own fault for not reading that. But in the end I should not be leaning back. The only issue I have with it is that some of the screws would not fasten all the way because the internal part that would hold it would turn with the bolt. It went in far enough but every now and then the arm rest will make a piping sound if I put too much pressure on it and I am assuming it is from that. But overall it is a pretty nice chair and I would buy it again.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Chair broke within 8 months
on January 16, 2022
Posted by: Rosa G.
Verified Purchase:Yes
Bolts in armrest snapped so the chair is pretty much unusable now. This is a lot of money for a chair that lasts no decent amount of time. I'm highly disappointed. Trying to tape it up because I can't afford another chair right now. This is just awful.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Lockland big chair
on January 16, 2022
Posted by: GUY D.
Verified Purchase:Yes
Best chair I’ve ever owned. This exceeded the manager chair I was given when I retired and allowed to take it home from my long served company. I love it. Priced properly too.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice chair for home office
on January 12, 2022
Posted by: JEAN S.
Verified Purchase:Yes
Nice chair for home office. It is a little large but is comfortable for my husband. I would recommend.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Owner
on January 11, 2022
Posted by: WILLIAM M.
Verified Purchase:Yes
Much harder to put together by myself. Two people would have made it much easier.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Chair's back Height shorter than advertised
on January 6, 2022
Posted by: Economist
The chair's item description states that the chair back height is 31 inches but it is only 28 inches when measured from the top of the seat where you are supposed to measure. It is too short for me. I will try to return.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
5
on January 6, 2022
Posted by: SUSANASSEMBLE H.
Verified Purchase:Yes
Husband loves his new office chair
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Poor quality
on January 5, 2022
Posted by: Steve
Verified Purchase:Yes
The cylinder failed on the very first day of use and would not sustain any weight. The base tilts backward and makes the chair very uncomfortable on the back of thighs.
Written by a customer while visiting Staples
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