Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5
Wonderful Chair. Truly makes a difference.
on September 15, 2025
Posted by: MARCUS W.
Verified Purchase:Yes
I am a large man and this chair has a night and day difference from the previous chair I use. I am so much more comfortable working from home now. I recommend it for anyone.
Written by a customer while visiting Staples
Posted by: S.G.
Verified Purchase:Yes
These chairs are so ver comfortable and it wasn’t to bad putting them together. Definitely much easier to put together with 2 people
Written by a customer while visiting Staples
Posted by: M.M.
Verified Purchase:Yes
Grandson loves his new chair!
Written by a customer while visiting Staples
Posted by: J.T.
Verified Purchase:Yes
Purchased recently and have been using it for about a week. It's really nice to have a chair with arm rests that reach my elbows so I can distribute my weight more evenly and reduce the pressure on my lower back. I can lean back and my head touches the back of the chair instead of hanging over it like other office chairs. I wish this came in traditional leather instead of bonded leather since bonded leather is less durable in my experience and bigger men need all the durability we can get.
Written by a customer while visiting Staples
Posted by: JOSH R.
Verified Purchase:Yes
They look great but the front pad is so hard it presses into the back of your legs making them very uncomfortable. Bought 4 of them and regret it won’t buy them again.
Written by a customer while visiting Staples
Posted by: ERICK B.
Verified Purchase:Yes
Bought in May a bolt broke off which will require major chair surgery to repair August 31. Seriously? Sure it’s under warranty but I have to disassemble the thing and drag it back in a sedan?
Written by a customer while visiting Staples
Posted by: JULIE J.
Verified Purchase:Yes
All of a sudden when I push down on the left arm of the chair or lean on it at all it falls down and forward and half of the back of the chair follows. Feeling pretty ripped off.
Response from StaplesBy August 28, 2025
Hi Julie I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: Y S.
Verified Purchase:Yes
Great chair. Super comfortable.
Written by a customer while visiting Staples