Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
1 out of 5
1
Hyrdaulics went bad after less than 6 months
on May 16, 2022
Posted by: Scott
Loved this chair when I first got it but now it slowly sinks. I have to keep raising it up to a comfortable height every 5-8 minutes. Very frustrating.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Did not hold up
on May 16, 2022
Posted by: Nicole M
Verified Purchase:Yes
We've been using this chair in our office for about 16 months. There are rips on both arms - some on seams and some not - and runs on the seat that appeared after about 6 months of use. Now the hydraulic lift is failing and I find myself sitting pretty much on the floor several times a day. I thought this would hold up better than it has.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable adjustable chair for Big & Tall
on May 15, 2022
Posted by: BEVERLY D.
Verified Purchase:Yes
My husband purchased this chair several weeks ago and has commented on the comfort several times. It can be adjusted several ways and he just loves it. He has had several back injuries and it is so comfortable for him.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Sturdy but uncomfortable
on May 15, 2022
Posted by: Scott M.
Verified Purchase:Yes
I purchased this chair 3 months ago. It is sturdy and well built. But it lacks lumbar support--I had to buy a support cushion. And now after only 3 months the chair slowly slides down to the lowest setting--it won't stay at the height I set it to. For the cost I would have expected better.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great product
on May 15, 2022
Posted by: H CHU K.
Verified Purchase:Yes
This chair is very comfortable and has a wider seat.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Office Chair
on May 15, 2022
Posted by: GEOFFREY P.
Verified Purchase:Yes
Easy to assemble and all parts fit together smoothly. Nice feel to the cover material and the cushion to support my legs is really comfortable. I like the cushion even better than when sat in demo chair at the store.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good chair for the money
on May 12, 2022
Posted by: TED D.
Verified Purchase:Yes
Looked hi and low for a reasonable chair with comfort. This was it
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on May 11, 2022
Posted by: Dabean
Verified Purchase:Yes
Plush seat cushions nice high back sturdy construction. Only 1 minor scratch on chair arm. Fairly easy to assemble.
Written by a customer while visiting Staples
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