It is a bit noisy when you sit & move in it. It had a scratch on the seating surface that I noticed after unboxing that I wasn't happy about. I did purchase the protection plan just in case there are any further problems. I was tempted to return it but will hold off for now.
I bought this chair because I already had one the same make and model that was very comfortable. I was very disappointed in the new chair. The padding on the front of the seat is as hard as a rock with no cushioning. Would NOT recommend this chair.