Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: Jack
Verified Purchase:Yes
The offer for this office chair came at the right time! I needed a chair to support up to 400lbs. This is it. The assembly was easy. I am now spending my time at my computer desk in comfort.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Lance M
Verified Purchase:Yes
Good quality chair and very good price for it,
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
DANGER - Tips Over Easily
on April 7, 2026
Posted by: J Vincent
Twice while reaching forward for something, my weight has shifted forward and the entire chair pitched forward and up-ended leaving me suddenly on the floor. The lightweight base combined with high center of gravity and deep seat of the chair make it unstable and potentially dangerous.
Written by a customer while visiting Staples
Posted by: Mike B.
Verified Purchase:Yes
I'm 6'6" and need a taller chair to sit and not strain my back. This chair works great, easy to assemble and has adjustable tension for leaning back.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: bobh
Verified Purchase:Yes
It's a great chair and it was easy to put together.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Jon
Verified Purchase:Yes
Solid chair for the money. And good for bigger people. My son is 6’1 and this was the only chair he could find that was comfortable. And we were looking at professional chairs that cost upwards of $800-$1000. And this was just as good if not better than the ones we were checking out at that price point. Assembly is very easy, just note that you have to keep the armrest bolts that bolt into the seat and back rest extremely loose when doing the final step of assembly. It’s very challenging the last part, and it helps to have a second person to help as the wheels are already on the chair and it moves around while you’re trying to put the bolts in. Then tighten the bolts, alternating from side to side and tighten them little by little, going from bolt to bolt. As the bolts start to tighten other bolts will loosen. So continued to check and keep tightening until no bolts are loose. We used the Allen key, but I suggest using a socket wrench to do the installation. We did it with the Alan key, but it was very difficult to get it nice and tight, as Alan key tends to slip out as the bolts get tighter.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Terrible Durability
on March 4, 2026
Posted by: Chance
Had this chair a total of three times and every single time it broke the same way, a screw snapped in half. Had two chairs break in the same year, this chair is a piece of junk.
Written by a customer while visiting Staples
Posted by: Business customer
Verified Purchase:Yes
Very comfortable and easy to assemble.
I would recommend this to a friend!
Written by a customer while visiting Staples