Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: T.A.
Verified Purchase:Yes
First thing I had to do was upgrade the wheels and the seat could be a little deeper in length. Not feeling much lumbar support and the seat is hard but I expect that to breakdown over time. Assemble was very easy plus the fit and finish appears to be better than average. It's hard to find a great Big and Tall Chair that is truly made for a Big & Tall person but this one comes in as close as could be expected.
Written by a customer while visiting Staples
Posted by: John
Verified Purchase:Yes
My previous Staples Lane business chair lasted 17 years so hopefully this one will hold up. On sale at a great price. PROBLEM: the instructions don't tell you to "only tighten the bolts half way". I went to raise the back up to install the last 2 bolts and it would only raise 1/2 way. C/S was clueless. I loosen the bolts 1/2 way and the back could then be raised to position. Poor instructions.
Written by a customer while visiting Staples
Customer Rating
1
Hurts my back a lot
on March 4, 2023
Posted by: Ray L.
I tried this in store. Perhaps it's because it's old and has collapsed I liked it there. After buying a new one and spent 2 hours assembling it I began to realize it's not the same chair.. As the name says "big and tall" it is for a big/tall people with lots of weight. The cushion is way too hard for my build. It feels as if I am sitting on top of a mound. After merely minutes of use it hurts my lower back. Needless to say I will try to return it. I hope they will accept assembled one. Also the snap-ons are super fragile.
Written by a customer while visiting Staples
Posted by: R.C.
Verified Purchase:Yes
Feels heavy duty. Thick padding all around.
Written by a customer while visiting Staples
Posted by: M.N.
Verified Purchase:Yes
Nobody wants to spend hours at a desk but if you must this chair is for you if you're the "big and tall" type. I am. 6'3" former football players simply don't fit in most standard chairs. Great value. Easy to assemble. I bought one of these chairs about ten years ago. It finally wore out. After shopping for other options I stuck with what works. And works well.
Written by a customer while visiting Staples
Posted by: LOUISE K.
Verified Purchase:Yes
Great from start to finish
Written by a customer while visiting Staples
Posted by: Michael Osborn
Verified Purchase:Yes
Husband likes his new chair open comfortable and glides easy on the chair mat
Written by a customer while visiting Staples
Customer Rating
5
Finally a comfortable chair at a reasonable price
on February 24, 2023
Posted by: N.N.
Verified Purchase:Yes
I don’t get it why office chair prices have suddenly surged well I kinda do slap a celebrity big name on a chair and all of a sudden it’s twice the price. I guess you have to pay for the cardboard cut outs. Anyway this church from staple provides back support a cylinder that doesn’t give out and an easy assembly with all screws clearly labeled and instructions that doesn’t come from a Swedish box store. The instructions are easy to follow the assembly went without any issues and the chair supports me properly on all the right places. Thank you STAPLES!
Written by a customer while visiting Staples