Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: L.L.
Verified Purchase:Yes
It came faster than I expected. Easy to put together and very comfortable.
Written by a customer while visiting Staples
Posted by: D.T.
Verified Purchase:Yes
Chair itself feels comfortable and robust however the arm rests feel a little loose and wobbly which over time may loosen even more. Given that the arm rests hold the back rest affixed to the chair it may be an issue in the long term.
Written by a customer while visiting Staples
Posted by: C.P.
Verified Purchase:Yes
I sat I a chair at the store and the girl who helped gave the tag to be ordered however when I got the chair it was the wrong one. Apparently the wrong tag was pulled or it was labeled wrong. I now have to somehow take this really heavy chair and bring it back in the huge box and order a new one!
Written by a customer while visiting Staples
Posted by: B.S.
Verified Purchase:Yes
had some trouble lining up screw holes on the side of the chair back otherwise easy to put together .Little disappointed in the last two snap on pieces as one piece snapped and the other wouldn't go flush
Written by a customer while visiting Staples
Customer Rating
1
Horrible Quality
on January 12, 2019
Posted by: houghappr
This chair is horrible. This is suppose to be "big & tall" but has no back brace - the back is only supported by 4 short screws (2 per side) which attach it to the arm rest. The back is "crooked" - the screws were not aligned and thus one side of the top of the chair is approximately 1" taller than the other side. It looks like it is falling to one side. We are returning!!!
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
A great chair! Very easy to put together as well as very comfortable and sturdy!
Written by a customer while visiting Staples
Posted by: Z.W.
from Mechanicsburg
Verified Purchase:Yes
The quality of the chair is very good sitting and making the whole back very comfortable and relaxing worth the chair.
Written by a customer while visiting Staples
Posted by: CDerai
Verified Purchase:Yes
Chair would rate much higher if assembly wasn't as challenging and the screws/parts supplied were higher quality. Skimped on screw length instructions & the Allen wrench provided. The sample we sat on in the store seemed much more stable - I'm sure I'll be using the Square Trade plan we purchased at some point. As for the chair itself it's everything we wanted in a "big boy" chair: ample seat very comfortable looks good. Chair is a 5; assembly is a 2
Written by a customer while visiting Staples