Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
on July 31, 2023
Posted by: THOMAS W.
Verified Purchase:Yes
I finally got it put together no thanks to the people you hire to do it.But my son's friend put it together for me and I love it
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on July 30, 2023
Posted by: T.P.
Verified Purchase:Yes
Good chair
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good fit for the large woman
on July 17, 2023
Posted by: D TANJA H.
Verified Purchase:Yes
This chair offers width as well as lower seat height than other big and talls. Very comfortable. Still need a back rest for comfort.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Very hard to assemble.
on July 13, 2023
Posted by: W.L.
Verified Purchase:Yes
Screws for side handles were too short and the bolts were off center. the effort to match the screws to the bolts lead to damage to the chairs covering. I am continuing to try and finish the assembly of the chair.
Response from StaplesBy July 17, 2023
Hi William I hate to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^JJ
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Side Arm came loose and can't be tightened
on July 12, 2023
Posted by: SG
Verified Purchase:Yes
Chair is a total failure. It lasted 15 months and then the side arm came loose. Tried to use Hex key that came with chair to tighten back the arm but it will not tighten. Not sure why? Defective is my best guess.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on July 7, 2023
Posted by: P.S.
Verified Purchase:Yes
Easy to assemble. Now we have to see if it holds up to everyday use.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Big and Tall
on July 1, 2023
Posted by: JOHN V.
Verified Purchase:Yes
I did not a big and tall but that's what I got. We put it together before noticing. Still it's good quality and comfortable.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
on June 28, 2023
Posted by: FRANK P.
from Mokena
Verified Purchase:Yes
I won't do business with Staples ever again!!!
Written by a customer while visiting Staples
Showing 233-240 of 2596 results 
<< 1 ... 28 29 30 31 32 ... 325 >>