Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Great sturdy chair
on August 12, 2019
Posted by: Berniek
from Willow Grove
Verified Purchase:Yes
I was reluctant to purchase this chair simply because I wanted a short back chair. But I checked it out at the store and liked it. It was pretty easy to assemble. There were times i wished I had a 2nd person helping but I was able to fully assemble it myself. It's sturdy and comfortable. For the record I'm 6 feet tall and 290 lbs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on August 12, 2019
Posted by: NANCY E.
Verified Purchase:Yes
Great Chair! Very Comfortable!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Decent Chair
on August 11, 2019
Posted by: J.R.
Verified Purchase:Yes
I tested just about every chair in the store. I settled on this on because it was one of the few that didn't bottom out when I sat in it. You can feel the wood under the seat cushion in so many chairs. Also the headrest seems to be in a good position for me. It's a wide chair and I like having the extra room even though I don't need it. Overall it seems pretty comfy. So far so good.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
When you're forced by the warranty or get screwed again
on August 8, 2019
Posted by: R.M.
Verified Purchase:Yes
I only had to buy a chair because the other chairs that I have bought here have been broken or destroyed in some way or another this time I got the warranty so you won't get me again. I have four years before anything can happen or I lose my money again we'll see if I have any trouble returning and share if something happens to it
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
poorly crafted but once we got replacement parts works great
on August 7, 2019
Posted by: R.K.
Verified Purchase:Yes
When we went to put the chair together the screws wouldn't catch to the bottom of the chair it was just spinning around as the grommets weren't in correctly 1 other plastic piece of the bottom of the chair was just stapled in and came off when trying to put it together. Had to call the service number and speak to 3 different people to get a replacement part. Once we got someone to help us they sent us a replacement bottom and it works well now. Comfy padded bottom wheels nice on our floors. If we could have put it together the first time and the materials were a little better quality it would have gotten a 5.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on August 7, 2019
Posted by: DIYprint
Verified Purchase:Yes
I weight 280 and need a bigger chair with lots of cushioning. This chair fits great. The padded seat is very nice. The back is tall enough to lean back and rest your head on. This price is very low under $200. I would have needed to spend $500 for a commercial office chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice chair for a nice price
on August 6, 2019
Posted by: Jason
Verified Purchase:Yes
Beautiful chair and easy to follow build instructions. Chair is a bit squeaky and some parts can easily be broken while putting it together. This chair sits a little taller and will not roll under most desks without damaging the arms maybe it needs a shorter adjustable shock. Still it's a beautiful chair and very comfortable to sit in for long stretches of time.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Chair Impression - Short Comings
on August 5, 2019
Posted by: K.N.
Verified Purchase:Yes
Great chair with one exception. Chair came with a short 4" Gas Lift Cylinder - I was practically sitting on the floor. Went to Amazon to find a longer Lift Cylinder I bought this Heavy Duty 8" Stroke Replacement Drafting Stool Gas Lift Cylinder Pneumatic Shock - Medium Stool Height - S6115-HD for $39.99. Perfect height for people over 6' tall. Give me a wide range of height adjustments. The chair should come with a longer cylinder
Written by a customer while visiting Staples
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