The chair is comfortable we love it. Also the young lady at the Casselberry store was helpful. I forgot her name. She made some calls because the store was out of the chair until she located the chair at another store.
I write software so I'm sitting in the chair for several hours at a time. So far it's been great. The bottom has plenty of cushion so that you don't feel anythink from the base through the cushion. The back is very supportive. A competitor has a chair that looks the same for a lower price but the back didn't have enough cushion to even cover the bones of the chair. It's also very sturdy some of the other chairs in this price range are wobbley before they even get used. I highly recommend it.