Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Well worth the price
on January 26, 2020
Posted by: S.R.
Verified Purchase:Yes
Decided to purchase this chair after the cheap company-purchased one kept losing the wheels from the casters. I went with the big & tall option because I'm fat and tall. Assembly was straight forward and the only tool you need is a hex wrench for the screws and one was provided. The assembly instructions were very easy to follow and all the parts were clearly labeled so you didn't have to guess as to which part goes where. The only slightly problematic part was attaching the chair back to the seat and arms. To make it go completely smoothly a second person is advised to hold the back in place while you line up the screws and get them started. The chair feels very stable and I don't have to remember to gingerly move around in it for fear of breaking something like I did on the old chair. The fully extended the seat height is higher than normal which is a huge plus for me and my trashed knees. I'm anxious to see how long it will last!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on January 22, 2020
Posted by: J.M.
Verified Purchase:Yes
Very comfortable and sturdy Love it
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on January 20, 2020
Posted by: Anonymous
Verified Purchase:Yes
This chair is extremely comfortable
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Nice chair
on January 18, 2020
Posted by: T.O.
Verified Purchase:Yes
I like the fact that this is a sturdy chair. After using it for hours at a time I work from home the seat part is too long. It hits the back of my legs just before the knees I am 5'8".
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on January 18, 2020
Posted by: P.M.
Verified Purchase:Yes
This is actually the 3rd one of these chairs that I’ve had. 2 at work and now one at home. Very sturdy chair and very comfortable. Reasonably price for a chair with the same features. I’m a big guy and this is rated up to 400 lbs. I wouldn’t definitely recommend this chair.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Comfy chair but it broke
on January 17, 2020
Posted by: Mturiano
Verified Purchase:Yes
This chair is very comfortable but one of the screws on the arm broke after 5 months and stripped the hole.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair but an assembly fee on a floor model????
on January 14, 2020
Posted by: PATRICK B.
Verified Purchase:Yes
The chair is great. Very comfortable for a 6'2" 225 lb person. The only disappointment was the manager at the Augusta ME store. The only chair available at the store was a floor model which I would have been happy to buy. However when I asked to buy it (which essentially is a used chair) the manager wanted to charge me full price plus an assembly fee. Usually you get a break on a floor model as it has been sat in several times and is really not new. I did not argue with the manager as it may be company policy and out of his control. I ordered one online. Floor models really should be sold with a discount and an assembly fee is insulting. Chair really gets a 5 service a 1 especially for a Staples Rewards member.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
not happy with chair
on January 14, 2020
Posted by: EDWARD W.
Verified Purchase:Yes
chair is to big for me. I am not Big & tall. I would like to exchange it
Written by a customer while visiting Staples
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