I have owned this chair for over 2 years now. It was comfortable for the first few months I owned it but as time goes by it hasn't held up very well. The first thing to go was the one armrest started to crack and peel. I don't use the armrests while at my computer so it must be that the artificial leather just cracks over time. The bottom cushion also seems to flatten out and not feel as good as when new although maybe someone lighter than me(240lbs) won't have that problem. I would recommend either get real leather not anything stated as artificial leather or bonded. I don't see how it can be stated as leather in the description as it clearly is not or just get a cloth chair as those sold at Staples seemed to last much longer.
We purchased 12 of these chairs so that we could use them in a conference room space. With 2 of us working together assembly went fairly quickly. They do feel a bit stiff initially but I am guessing after time and with some wear they will soften!
Front of seat padding rises to high causing pain in back of thighs. Back of seat is much lower than front. I am 5’-10” not considered short my feet don’t reach the floor when seat is raised. I guess one really has to be Big and Tall to use this chair. Chair is built well good padding in the seat and arm rest but it just didn’t fit good for me.