Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Great comfortable chair
on October 17, 2023
Posted by: J.D.
from Apple Valley
Verified Purchase:Yes
So glad I bought this chair. My last chair was uncomfortable and making my back hurt. Great purchase!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
A strong chair with weak fastening
on October 11, 2023
Posted by: LESG
from New York
Verified Purchase:Yes
A beautiful chair with well meaning but is not tight and can’t hold the weight which is much lower than its rating.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Desk chair
on October 4, 2023
Posted by: BUTCH P.
Verified Purchase:Yes
The chair suits my needs. I like the Lane better but it was out of stock.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Poor Quality
on October 3, 2023
Posted by: JAMES V.
I have owned this chair for over 2 years now. It was comfortable for the first few months I owned it but as time goes by it hasn't held up very well. The first thing to go was the one armrest started to crack and peel. I don't use the armrests while at my computer so it must be that the artificial leather just cracks over time. The bottom cushion also seems to flatten out and not feel as good as when new although maybe someone lighter than me(240lbs) won't have that problem. I would recommend either get real leather not anything stated as artificial leather or bonded. I don't see how it can be stated as leather in the description as it clearly is not or just get a cloth chair as those sold at Staples seemed to last much longer.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
I have my doubts
on October 3, 2023
Posted by: C
Verified Purchase:Yes
I love it so far -- but it's new -- I have my doubts that it will last very long
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on October 2, 2023
Posted by: KRISTIN S.
Verified Purchase:Yes
We purchased 12 of these chairs so that we could use them in a conference room space. With 2 of us working together assembly went fairly quickly. They do feel a bit stiff initially but I am guessing after time and with some wear they will soften!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Didn’t work for me
on October 2, 2023
Posted by: S.B.
Verified Purchase:Yes
Front of seat padding rises to high causing pain in back of thighs. Back of seat is much lower than front. I am 5’-10” not considered short my feet don’t reach the floor when seat is raised. I guess one really has to be Big and Tall to use this chair. Chair is built well good padding in the seat and arm rest but it just didn’t fit good for me.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on October 1, 2023
Posted by: D.C.
Verified Purchase:Yes
Beautiful 🤩
Written by a customer while visiting Staples
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