I really like the chair. Good sit for 8 hours a day situation I am in. But the assembly instructions are not good. Couple of hints. Steps 1 and 2 should be just before the last step. Don't tighten the arm screws to the seat until you have the back installed too. Then tighten all 4 screws on each side. My long term concern is that these same 4 screws on each side are then covered by cute little plastic covers that snap into place never to be removed. What do you do when the screws eventually work loose which they will based on other chairs I have had.
I ordered on Thursday with next day delivery. It didn't arrive at the Plainfield Store till Monday. I made calls on Friday and Saturday. The Associate on Saturday said it would be there on Monday. Chair was picked up Monday afternoon. Chair is working out fine i might add.
Had to be put together and thank god my husband was able! If your not able to do it don’t buy it. Lots of pieces. The chair is a big and tall and it’s so comfortable!