Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Comfortable
on April 13, 2020
Posted by: M.Z.
Verified Purchase:Yes
The chair is very comfortable. The size is great with plenty of room for a large frame 6’3” 275.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Worth the price
on April 12, 2020
Posted by: Dave
Verified Purchase:Yes
I'm forever skeptical about the price of office chairs assuming they are overpriced. I first tried a cheaper gaming chair and it just did not feel right: it leaned forward and felt like I was sitting "on" a chair rather than sitting "in" a chair. I ended up returning it and buying this chair and am very happy I did. I'm close to 300 and 6' 3" and it feels like it fits my body much better. When I sit in the indent of the chair my back is pushed against the back of the chair and it feels like support is exactly where it is supposed to be. Only ding I can give it is when it is in the locked position there is some play that still allows you to rock back and forth. This is very common. Personally I will recommend the Staples replacement plan. I am assuming that even though this is a big and tall chair the piston is going to go some time in the next 3 years. I have bought it in the past and Staples was great about issuing me money back when the piston did fail.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Most comfortable chair I've owned
on April 12, 2020
Posted by: J.H.
Verified Purchase:Yes
Most comfortable chair I've owned. Nice and sturdy even on carpet
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
like the chair I think
on April 12, 2020
Posted by: DJprays
from Zanesville
Verified Purchase:Yes
Purchased in late February. So far still trying to put the thing together. First step is to put the rollers into the base. Have tried pushing using a soft mallet -- no success. So I don't know if I like it or not … still in the box. Instructions are clear and easy to read … just can't do it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on April 9, 2020
Posted by: L.S.
Verified Purchase:Yes
Great chair! Very happy with it!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Rough start but time will tell
on April 9, 2020
Posted by: D.B.
Verified Purchase:Yes
Pros: - Chair is comfy functional and designed for bigger people Cons: - Need more than one person to put chair together because of design and instructions - Very skeptical of design as the two (very sturdy) plastic/composite arms are the primary structural support. We'll see - The plastic covers that go on last to hide the bolts keeping the chair together are a really poor design. There isn't an obvious and simple snap in and the instructions do nothing to help the experience. Both top smaller plastic pieces broke because they didn't align correctly on the first attempt and then the main post snapped off when trying to adjust. More aesthetic than anything but still a poor design I bought this chair because it was cheaper than others and then paid extra for the extended coverage under the assumption that something would break and need to be repaired. Really glad that I did now that I know the design is subpar.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair - needed more info for assembly
on April 8, 2020
Posted by: JEFF E.
Verified Purchase:Yes
This is a great office chair. Very comfortable easily adjustable good quality. My only issue was in the assembly. The assembly was not difficult. However after putting the arms on the base I could not see how the back would fit on. The arms appeared to bow out and not reach the back of the chair. I went to the store and actually assembled it on site with the help of an amazing employee. You actually have to push the arms up to meet the back to screw them in. Once I did that the rest was easy.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Solid chair
on April 7, 2020
Posted by: Chiefsnow
Verified Purchase:Yes
I am a larger gentlemen (6'1" 270 lbs) and the chair is very comfortable. My only issue is that it creaks when the spring engages for the recline. I would love to see more of a recline handle rather than the spring but that is not the intent of the chair. So far the chair appears to hold up fine after two weeks.
Written by a customer while visiting Staples
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