Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
You Must Sit in the Comfy Chair!
on April 17, 2020
Posted by: R.R.
Verified Purchase:Yes
Very comfortable chair for me at 6'3". I did not get a chance to try it out before buying it but glad I took a chance on this one. The arms on this chair are a good height (other chairs' arms were too high for me and my long arms). The back is tall enough to rest my head. There is nice lumbar support - it felt a bit odd at first (not having it before) but now the old chair feels odd to me.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good Chair
on April 16, 2020
Posted by: CHARLES J.
Verified Purchase:Yes
Comfortable. Love the way it rolls (very smooth). Had a bit of trouble installing the casters but found that starting at an angle and rolling them around the hole squeezed the spring enough that they would slide right in. Probably buy another one in (hopefully) 4 or 5 years.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Big and Tall?
on April 16, 2020
Posted by: BETH Y.
from WINNETKA
Verified Purchase:Yes
At this price point and being called a big & tall chair it feels not as good a quality as it could be not as strong and durable as it should be. This is my second chair I replace my previous 1 that broke and this one feels like it would break eventually as well.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
ripped chair
on April 16, 2020
Posted by: MATY S.
Verified Purchase:Yes
After 3 months of normal use the side arm started to rip. I purchased a protection plan but cant reach anyone to take care of it
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on April 14, 2020
Posted by: W.N.
Verified Purchase:Yes
Comfortable chair but can’t lower it enough for a shorter person to comfortably have their feet on the ground.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair! Great customer service!
on April 14, 2020
Posted by: R.K.
from Decatur
Verified Purchase:Yes
My husband needed a desk chair quickly when he started working from home. The kitchen chair was hurting his back. He is a big and tall guy and he loves this chair!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Largest in the store but not good at all.
on April 14, 2020
Posted by: S.K.
Verified Purchase:Yes
Largest in the store but not good at all. Proved to be very poorly made and extremely uncomfortable. The chair's base and back direct the body to stay in a rather unnatural uncomfortable pose tending to slide the cushioning covering the base is very irregular almost painful to sir the chair forces uncomfortable posture. Too late to return ...
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good Chair
on April 14, 2020
Posted by: PENNY E.
Verified Purchase:Yes
Strong structurally. The assembly instructions were pretty easy to understand. It is comfortable to sit in for long periods of time if required. The price is good for what one is getting. If you have a big and tall person this chair is a good buy for them.
Written by a customer while visiting Staples
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