Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
4 out of 5
4
Comfortable GREAT price but needs to arrive already assembled.....
on May 12, 2020
Posted by: ROBERT H.
Verified Purchase:Yes
In the store the chair was comfortable and seemed to be just what I was looking for. It had to be ordered BUT they promised delivery by the following day. What arrived was a bit disappointing. What they HADN'T told me at the store was that the chair would arrive dis-assembled and I would have to assemble it. Fortunately I have SOME mechanical ability and a few hand tools (although there was only one tool required and it was provided in the box). So with some effort I was eventually able to get the chair assembled but I would have preferred to have it arrive ready-to-use and this would have been a major inconvenience for someone who DIDN'T have the physical capability necessary to accomplish the assembly - it DID require a bit of force and effort to get everything together. Also once I had the chair assembled and took a seat in it in-front of my desk I realized that the back of the chair was NOT where I would have liked it AND it wasn't adjustable. So I will have to learn to live with it the way it is. I'm still pleased with my purchase BUT I wasn't able to give it a full five-star rating.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love this chair!
on May 12, 2020
Posted by: SHERILYN H.
Verified Purchase:Yes
As a tall person I was looking for a chair that was deep (seat) and taller height than normal... this was it! Plus with this new CV19 Work from home situation creating LONG hours at the desk I needed a very ergo friendly chair that was comfortable after 8+ hours of sitting.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on May 12, 2020
Posted by: A.A.
Verified Purchase:Yes
Due to the pandemic i needed something that was going to be comfortable for a while and stand up when i started school in Spring of 2021. Loving this chair!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Works good
on May 12, 2020
Posted by: S.K.
Verified Purchase:Yes
It's a good purchase for the price; others may want to consider it for an office chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Happy with purchase
on May 11, 2020
Posted by: mapickreign
Verified Purchase:Yes
The chair is comfortable. It sits about an inch higher than I would like which is preventing me from giving it 5 stars. I use a foot rest under my desk though so this is not a huge issue for me but it can be for someone who is 5'7" or shorter apparently. The construction of the chair seems solid. It was easy to assemble in about 15-20 minutes by myself. I second pair of hands can be handy though attaching the back to the chair.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
It's okay for the price.
on May 11, 2020
Posted by: ENRIQUE M.
Verified Purchase:Yes
Was a little difficult to set up on your own. The new leather has to be broken in a bit to avoid all the squeaking. The seating is plush but I don't recommend more than 4 hours at a time. Wish it had adjustable arm rests.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Easy to assemble.
on May 11, 2020
Posted by: M.M.
Verified Purchase:Yes
Too under an hour at the end of the day (tired). Quick and easy to asemble step-by-step. And very comfy. I can' t see the Bonded Leather lasting a lot of years it's very thin though soft. But doesn't feel durable so consider coating treatment for durability.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair
on May 11, 2020
Posted by: J.C.
Verified Purchase:Yes
Very comfortable far stronger than the $99 Staples special it replaced. I got 5 yrs of service out of the original chair used only 4 months a year for 5 years before it began shedding its ‘leather’ film covering on its arms. The same covering is used on this chair and is the one cheap weak design choice. The mechanicals are sturdy the padding is robust. Height adjustment much improved. If Staples offered an arm pad to cover and protect the flimsy arm rest covering this chair would be a 5 star choice.
Written by a customer while visiting Staples
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