Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Chsur
on May 13, 2020
Posted by: T.V.
Verified Purchase:Yes
Comfy easy to assemble
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not made for 300 lbs let alone 400 lbs as claimed!
on May 13, 2020
Posted by: gz
While the chair is comfortable but the charged cylinder to hold chair up is worthless. Am on my 2nd Big Man's chair (the first one suffered the same fate but was out of warranty). This one is the same. You sit on it and it slowly sinks to the bottom. Staples should carry a lifetime warranty on the cylinder if they are going to say this chair is designed for 400 lbs but it fails at 300lbs. I wonder if Staples monitors these reviews and offers any assistance to those who took a chance (twice) with their product and are not happy.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
office
on May 13, 2020
Posted by: CT E.
Verified Purchase:Yes
Great chair sturdy and comfortable to long hours of work.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
So So - Room for Improvement
on May 13, 2020
Posted by: ARNOLD B.
from Ellicott City
Verified Purchase:Yes
For a Big and Tall Chair the seat cushioning should have been beefier. The arms are not sturdy and I am nervous every time I get in and out of the chair. The putting together was a challenge especially installing the back of the chair. It would have been helpful to have a metal piece attached to the hydraulic base that I can slid the back into and then tighten. The overall size of the chair is great. I will be surprise if this chair lasts 2yrs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Exactly what I expected
on May 12, 2020
Posted by: CELIA D.
Verified Purchase:Yes
The Managers chair is very comfortable and it was easy to put together.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Chair is great and Tobin the manager is even better!
on May 12, 2020
Posted by: TIMOTHY C.
Verified Purchase:Yes
I went in to peruse the office chairs and was greeted by Tobin the manager at the Uniontown PA store. I was looking at other chairs when Tobin asked me a few pertinent questions that I never thought of and directed me to the perfect chair for my home office. The chair was excellent for my household. He suggested a few more items that I realized I forgot to get and Tobin even carried the chair and other items to my chair. I can't say enough about the experience and item I purchased. The chair is so comfortable and is the perfect fit for my home. My spouse likes that it can rock back abit and swivel. Best decision for my home.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Stylish comfortable and true to description
on May 12, 2020
Posted by: Zipperdoo
Verified Purchase:Yes
Professional looking chair stylish and comfortable. Easy to assemble and seems to be well built. Received it next day as promised and in good condition. Very pleased with the chair and it will be interesting how well it stands time.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Purchase of office chair
on May 12, 2020
Posted by: E.T.
Verified Purchase:Yes
I had a positive experience when making a selection for an office chair. The sales person Joseph was very helpful in assisting me. I also appreciated the very large selection of styles/sizes and brands of office chairs.
Written by a customer while visiting Staples
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