There seems to be some sort of defect with the chair. I purchased two chairs and returned one because the screw holes for the backrest and seat do not line up. I exchanged the second chair in store. So far it's a comfortable chair.
This chair is a newer version than the one I bought 5 years ago. These chairs last and are super comfortable for longer gaming or office sittings. I still have my old chair and this is for the gaming man cave. You won't go wrong getting this chair!
I love this chair - very comfortable and supports the low back- but unfortunately it is the 2nd one I've purchased in 3 years. The first chair cylinder failed after 3 years causing the chair to sink everytime I sat down.
Bought this for my husband for Christmas. his old one was a big eyesore. he had it together in 30 mins. had the old one broke in & slept many nights with it while working on the computer. had this one for over two weeks & told me it is not as comfortable as his old one. that it was stiff and maybe needs to be broken in some more. other than that he said it was a well-built chair and we will see how long this one will last.