Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
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Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Amazingly comfortable chair
on June 15, 2020
Posted by: STEPHEN W.
Verified Purchase:Yes
good support and overall very happy with my purchase of this item.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Thumbs up! Very comfortable for my husband who is 6’4”.
on June 15, 2020
Posted by: A.A.
Verified Purchase:Yes
Comfortable for use several hours per day. My 16 year old son was able to put it together.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on June 15, 2020
Posted by: I.G.
Verified Purchase:Yes
Very good comfortable and beautiful. delivery was on time
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Comfy chair
on June 15, 2020
Posted by: M.B.
Verified Purchase:Yes
It's a great chair but it was hard to get the screws in and I am too short for it.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
no bang for the buck
on June 14, 2020
Posted by: RONNIE G.
Verified Purchase:Yes
does not have the quality that other chairs have.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on June 14, 2020
Posted by: DONNA K.
from New London
Verified Purchase:Yes
Great Chair easy to put together and very comfortable. Thanks
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice chair - a few nits
on June 14, 2020
Posted by: P.B.
Verified Purchase:Yes
Nice comfortable chair with quality seating. Directions are only fair. The last step of assembling the back and to bottom is awkward and caused me to put the bolt into the leather and tear it. It is in an unseen place and I just repaired it with plastic tape. I was disappointed. Snapping the plastic trim into place seems easy but the tabs; broke off and the piece would not stay on the chair. I was so desperate to keep the chair that I glued the trim on.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Good Chair Terrible Assembly Instructions
on June 13, 2020
Posted by: TacOso2300
Verified Purchase:Yes
The chair seems sturdy and is quite comfortable I've only had it a few months now so I will see if it retains that appearance of sturdiness after a year. The assembly instructions however could use some work. Attempting to follow the assembly instructions and mount the chair back onto the seat after the seat was placed onto the lift cylinder proved impossible to do alone and risked bending the bolts in the process. Attaching the back to the seat requires applying considerable force to compress the padding enough to line up the bolt holes on the arms with those on the back. I ended up having to take the seat off the lift cylinder and lay the seat and back on the floor while pressing them together with my legs to get the bolts in. This needs better instructions and a tool of some kind to hold the components in place. For example the kit could include a simple plastic rig to hold the seat and back at the proper angle for assembly.
Written by a customer while visiting Staples
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