Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: ERL
Verified Purchase:Yes
This chair is quite comfortable. It is pretty plush so it took some getting used to but I love the comfort. I love the size. I'm about 250 and wanted something a bit heavier duty than the basics and this is it. I don't feel like the chair is going to tip over or break when I lean all the way back. It was pretty easy to assemble. Yes the back section can be difficult. The trick is to lean it down on the seat and do the top bolt on both sides first leaving them a little loose. Then swing it upright to line up the bottom bolts. No issues there. Now for the but... 1. Staples advertises next day delivery but that delivery date gets bumped out immediately after checkout. Lower your timing expectations as they are over promising especially in the current environment. 2. What appears to be asthetic stitching is poor quality and already fraying on the right arm (it has been 3 days). 3. The first 2 days the chair was near silent. Now on day 3 (really 2.5) when I lean back the spring creaks constantly. Its as if it was made to creak. In the end it is ALMOST the chair I've been looking for.
Written by a customer while visiting Staples
Posted by: C.H.
Verified Purchase:Yes
Very comfortable I can sit in it all day. Great purchase for remote work.
Written by a customer while visiting Staples
Posted by: K.J.
Verified Purchase:Yes
nice chair sits well comfortable
Written by a customer while visiting Staples
Posted by: K.D.
Verified Purchase:Yes
Nice looking very comfortable office chair; especially when working at home has now become the normal!!
Written by a customer while visiting Staples
Posted by: JENNIFER G.
Verified Purchase:Yes
I picked this chair because of the weight it can hold and the reinforcement of the legs and wheels. I have been using it for a week or two now and so far so good. It is very comfortable and not making any noises when I roll about from the different areas.
Written by a customer while visiting Staples
Posted by: JUDITH F.
Verified Purchase:Yes
I am very pleased with my new chair that I assembled myself. Instructions were simple and included the allen wrench necessary. Unfortunately I still managed to put it together wrong. I was going to return it after the covid lockdown but decided to call customer service to see if the chair was perhaps defective. I was connected to a person that figured out my mistake in a matter of minutes and now it works as it should. Five minute fix with the allen wrench. I had installed the chair plate backwards. My mistake. Now I can throw out my old crummy chair. Thank you.
Written by a customer while visiting Staples
Posted by: D.H.
Verified Purchase:Yes
Great chair for a 6’3 guy who sits all day in a home office!
Written by a customer while visiting Staples
Posted by: E.F.
Verified Purchase:Yes
This chair is comfy nice & wide not too firm and not too soft. I sit more than 7 hours a day doing office work and it provides the appropriate amount of support.
Written by a customer while visiting Staples