Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
Huge Hit!
on September 2, 2020
Posted by: D.W.
from Crestview
Verified Purchase:Yes
This chair was a gift and if the amount of use is any indication it’s been a huge hit!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfort
on September 2, 2020
Posted by: J.S.
Verified Purchase:Yes
I read the reviews first before I purchased the chair. The chair is comfortable and very sturdy. I will recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Leather chair
on September 2, 2020
Posted by: THOMAS M.
Verified Purchase:Yes
Service was excellent. Attendant was extremely helpful and courteous.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on September 2, 2020
Posted by: SANDRA B.
Verified Purchase:Yes
Love it! ...............
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very good
on September 1, 2020
Posted by: ROSSANO G.
Verified Purchase:Yes
Very good product and fast delivery
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
So far so good
on September 1, 2020
Posted by: kevin.medina.lopez
Verified Purchase:Yes
I have been working from home due to the virus so I decided to finally invest in a nice office chair. I have had it for a few days now and so far it has been great! Extremely cushiony and comfortable to sit in all day. The assembly was easy and extremely straight forward. By following the directions I was able to assemble it in less than 15 mins. It comes with all the required hardware and an allen wrench that you use to tighten the bolts as well as some nice little covers to cover the screw holes. After using it I noticed that it is a bit squeaky when leaning back but no big deal. The chair feels strong and rolls very nicely on my floor but I am changing the wheels out for some hardwood floor caster wheels instead. When i was purchasing i was unsure if you had the choice of tilt/no tilt and i'm glad to see that you can control it by pulling the seat height level in/out. Speaking of the seat height I know this is a big & tall chair but this chair sits high and barely fits under my desk at the lowest level. I would have liked for it to be a bit lower so i can make more use of the seat height adjustment but again not a big deal. The chair lacks all the fancy controls of a super expensive chair but has all the essentials that I would expect out of a 'budget' chair like seat height adjustment tilt/no tilt and tilt resistance (make it easier/harder to recline) through the knob underneath the seat. The leather feels nice but i'm not sure how long it will last so i bought the 3 year protection plan for $20. I feel confident about my purchase and recommend it.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Questionable reliability/quality
on September 1, 2020
Posted by: J.P.
Verified Purchase:Yes
I’ve owned the chair for about a month now and it’s already squeaky and makes a sort of “clicking” sound when you rock back. I tightened the screws back again and still the same issues. I weigh about a 100lbs less than the maximum weight listed so if you are closer than I am I would reconsider buying this chair. Set up was pretty painless aside from putting the backside of the chair up. I’ve bought about 4 office chairs from Staples and basically haven’t had an issue so it’s either that the quality has gone down or I got a lemon. Returning this chair is not an option unfortunately.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Satisfied
on September 1, 2020
Posted by: A.H.
Verified Purchase:Yes
i really like the chair. easy to assemble everything you need is included. it fits me well and comfortable. except for one issue which is why i didn't give it a 5 is a 1 1/2" strip of foam padding was sticking out of the arm rest where it mounts. i trimmed it off. Otherwise the quality is good.
Written by a customer while visiting Staples
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