Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
So comfortable. Love it
on November 19, 2020
Posted by: G.M.
Verified Purchase:Yes
I've purchased several office chairs before but this is the most comfortable one I've ever had.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not what I expected
on November 19, 2020
Posted by: JEFF S.
I briefly sat in this chair in the store and decided to order one as my old desk chair's "leather" was peeling on the seat and arms. As with most Staples furniture this was very easy to put together with step by step instructions and the parts in separate sections according to the step they are needed for. It took under a half hour to assemble. I like the fact that this chair has a higher than average height adjustment not that I needed it the full height. The chair is very sturdy and seems to be well made. The reason for only 3 stars is the initial comfort. This chair is very stiff and rather uncomfortable for me at 5'11" and around 330 lbs. The lumbar area feels like it is pushing me off the chair and the back seems to be too upright. The biggest complaint is the area right under the front of the seat. It feels like wood is protruding into my calves. Now granted I am comparing this to my old big and tall chair that I have had for several years and is very broken in. That is so comfortable I often fall asleep in the evening while on the computer. (I am in my 60s) I can only hope that as this new chair gets broken in it will loosen up a bit and gain some comfort. If I had the opportunity to return this chair and get something more comfortable I would. But having purchased this from Staples.com and assembling it I doubt they would take it back. Well maybe I will call the store in the morning and see what they say.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
chair
on November 19, 2020
Posted by: SABRINA B.
Verified Purchase:Yes
love thischair-we even bought 2
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on November 18, 2020
Posted by: R.N.
Verified Purchase:Yes
I shopped around at several different stores and on FB marketplace and this chair far exceeds anything else I was looking at. I am a tall man and this is the first chair to "fit" me. The construction is great and I expect to be using this chair for a long time. I truly recommend it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
2nd time around
on November 18, 2020
Posted by: BOB A.
Verified Purchase:Yes
I try every chair when I shop. This is the second time I came back to this one. Great comfort and design easy to assemble and a good price too. Oh the first one I gave to someone who also liked it and needed it.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
first week great
on November 18, 2020
Posted by: SANDRA S.
Verified Purchase:Yes
we haven't had the chair very long and it isn't used daily but now when you sit in it is slowly goes down which is why we bought it because the chair we had for years started doing this
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable office chair
on November 17, 2020
Posted by: DAVE M.
Verified Purchase:Yes
Fairly easy to set up. I would recommend having an extra person to hold the back in place while attaching the back to the arms and leave the bolts loose until they are all in. The chair itself is really comfortable. I am 6 foot and there is still a lot of upward travel the chair can go for tall persons.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Awesome chair
on November 17, 2020
Posted by: YOGASHISH R.
Verified Purchase:Yes
Loving it..very good quality comfortable for long seating..
Written by a customer while visiting Staples
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