Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4
(2,596 Reviews)
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Posted by: SAMUEL W.
Verified Purchase:Yes
On a budget had been looking for a new chair. Staples was right on time!!!... Had gained a few extra pounds during this pandemic this one was made to order. Easy assembly very comfortable large seat area and back. and was the RIGHT PRICE!!!...Also arrived sooner than stated...
Written by a customer while visiting Staples
Customer Rating
5
SPAR- Assembly process and people were outstanding
on December 2, 2020
Posted by: J.D.
Verified Purchase:Yes
The customer service lady who called me to coordinate was extremely nice and responsive. Eric who came out to assemble the chair was outstanding and he did so professionally and personably. And the customer service line was also responsive and positive.
Written by a customer while visiting Staples
Posted by: A.V.
Verified Purchase:Yes
Chair was shipped without a working height adjuster. Called immediately and they said they would send out a replacement. That was three weeks ago. This is my third Staples chair. All three have broken. Buyer beware.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Chair is comfortable but makes this thump when you sit down. I tried taking it apart and reassemble but didn't help.
Written by a customer while visiting Staples
Posted by: MAGGIE W.
Verified Purchase:Yes
Not many chairs are this comfortable over a long work day. The high back and cushioned arm rests are a great help. If you are working from home you need this chair!
Written by a customer while visiting Staples
Posted by: STEVE L.
Verified Purchase:Yes
I bought the chair for my 85 year old mother who is only 5' 4" and 130 lbs. She's had it for about 2 weeks so the review is limited to that time frame. She sat in a number of chairs at the local Staples and really liked Big & Tall managers chair. So far the chair has been great. Assembly was easy. Here are a couple noteworthy assembly related items. Assembly only took about 20 to 30 minutes. The chair casters are a tight fit so you need to push hard to get them to bottom out. A gentle hit with an open palm for a few of the casters worked for me. If you can get an extra hand when assembling the back to the arms and seat do it. I had rigged the arms and back with a few bungee cords to help hold the back in place until I could get a threaded fastener on each side to engage. It was a little bit of struggle but worked for me. When installing the threaded fasteners into the seat and back it may feel like the threads are stripped. But keep turning the threaded fasteners because each will eventually bottom out and tighten up. I used a light coating of WD-40 on the threads prior to installation although the instructions don't call for it.
Written by a customer while visiting Staples
Posted by: R.E.
Verified Purchase:Yes
Why are putting a limit on MY review
Written by a customer while visiting Staples
Posted by: WILLIAM R.
Verified Purchase:Yes
Seems fine. Comfortable and the arms fit under my desk which was not the case for other chairs.
Written by a customer while visiting Staples