We just received this chair to give as a gift so I can't speak to its durability. That said it appears to be substantial and very well made. The instruction were clear and easy to follow. My husband put it together fairly quickly. The arms of the chair were a little trickier. He needed help holding the back of the chair in the proper position to attach the arms. He found it was best not to tighten all of the screws until they are all in place; then tighten them up.
I just ordered this chair and seems to be of good quality so I don’t know how I can honestly review the product so quickly. However I received an email asking for a review and will be rather cautious. The chair IS very comfortable and offers good support. However assembly was not a joyous occasion and should have utilized my own tools. The wrench they provide offers little help. In addition the arms needed persuasion aligning with the bolt inserts. Comfort and quality seem to be satisfactory but have only had the chair for a week. Allow buyers to use the product before asking for a review.
I'll start that I am a big guy. 6'2 365lb. Working from home so I was looking for something sturdy comfy and well to make the 8 hour work day easy on my "butt". I ready many reviews before I bought but I thought I'd try it out. Many said that the chair sat "forward" and it was uncomfortable; not enough cushion; lack of adjustability. I can say I agree the chair does lean forward so if you want a good relaxed position you need to tilt the whole chair back which in most cases means you have to type on the keyboard somewhat non-ergonomic. In addition while the back of chair have very nice plush I feel the seat itself needed about double the "stuffing" or maybe a totally different approach to how the seat was made. Often I felt thigh pressure and 4 hours into the day was already twitching in the seat and eventually had more "stand up" time in order to finish the day. I returned it no issues at the store.
Chair is quite comfortable. I really like the fact that I was able to find a chair sized for big and tall persons. Does not lock in a tilted position that is my only complaint.