Defective. Height adjustment stuck on high. Front of chair seat elevated. Squeaked with slight movement. Nothing like store display chair. Returned it in less than a week. Would have returned it sooner but Christmas and week end delayed me. Would nor recommend this chair.
The back holes of the chair did not align so the chair did not look level. We took it back to Staples and picked another brand. Sorry we liked the look of the chair but it just had to many problems to keep it.
We bought this chair for our son who is over 6' 3" and has had trouble finding a comfortable fit in other lower-priced models. He is super happy with the way it fits in the seat (it gives a good leg and rear hold) and also in the back with good back support. Also the headrest is just the right height. We paid a little more to get this chair but for him being a taller muscular guy it's the perfect fit! I definitely recommend it for bigger taller people who are looking for ultimate comfort while sitting at a desk or gaming.
Love this chair. Bought it for my husband for Christmas. It's perfect. It's large and very comfortable for both of us. Feels very sturdy and well made. Would recommend. Easy to assemble as well.