Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
5 out of 5
5
My favorite work chair in years
on April 15, 2025
Posted by: DAVID G.
Verified Purchase:Yes
I've used many chairs for my desk job throughout the years and this chair is the best I've had. Being a taller person over 6' with a long back this chair really gives me the proper back support that I need when spending all day in front of a computer.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
I believe I have a warranty
on April 11, 2025
Posted by: G.L.
Verified Purchase:Yes
The arm has disconnected from chair and I cannot fix it is there anyway for a replacement
Response from StaplesBy April 14, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
very nice
on April 4, 2025
Posted by: MICHELLE W.
from Fairfield
Verified Purchase:Yes
overall great chair for the price ONLY issue we have is the size of it yes aware it is "weighted" for a big person our issue it the back is higher then expected we kept bumping bookcases again its an us issue not the chair
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Bad chair
on April 1, 2025
Posted by: Ann P.
Verified Purchase:Yes
I bought this chair for my son in laws birthday. The chair broke 2 months later.
Response from StaplesBy April 3, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Extremely comfortable!
on March 30, 2025
Posted by: S.Y.
Verified Purchase:Yes
I tried the chair in the store and decided to order it. If anything it’s even more comfortable. The high back supports my back beautifully. The padding is great much better than the chair it replaced. I highly recommend this product!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice chair for the price
on March 23, 2025
Posted by: L.I.
Verified Purchase:Yes
Received in 3-4 days. Easy to assemble and comfortable with lift tilt and lock options. Great chair for the $$.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice chair
on March 20, 2025
Posted by: J.B.
Verified Purchase:Yes
Great chair. Nice and comfortable. Easy to put together.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
to big
on March 9, 2025
Posted by: LARRY F.
Verified Purchase:Yes
unfortunatly the chair is much wider than anticipated and to large for my body. I will have to return the chair to the store in Wallingford CT.
Written by a customer while visiting Staples
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