needed a ratchet strap to pull it together for assembly but all in all very easy to assemble and my back and but are happy now delivery was in the time window that it was supposed to be
I am a big guy. Never really comfortable in most office chairs don't fit in many. So I must say this seat looks/feels like a game changer. But back to the beginning - Delivery next day from Staples everything good. Chair is packed well don't realize just how big the chair is until you take out he back and seat pieces I was somewhat taken aback it was so big. - A+ No words in instructions and none needed clear accurate and most of all simple to put together about 20min. - A+ Now the moment you have been waiting for I sat down in it for the first time and was immediately comfortable. I felt like I was in a chair that was made for my weight/size. Plenty of seat room didn't have to squirm around to find a comfortable spot. I have a very long torso so usually my arms do not rest on the arms of chairs these are right where they should be. Swivels rocks locks and rolls around smooth as silk. my first working session in the chair it was about 1.5hrs before I took a breather hadn't even noticed usually after 30min I am very uncomfortable and shifting around if I wouldn't get out of the seat soon I would start to really be in pain. So far I am having a totally different experience working at my desk. - A+ I cannot speak to the longevity of the chair but it looks great feels great and unless it totally breaks in less than a year I am hooked. It would be worth it even if I need to buy a new one every year or two.
The chair is comfortable but the hydraulics don't hold. Slight drop at first worsened over time. Some of the casters (wheels) drag on the chair mat that protects the rug. Wish I'd returned it immediately; 2 months later it's too late.
This chair is junk. Squeaks constantly no made how much you tighten it The plastic pieces break easily. the stitching on the arms is irritating to the skin. i would have returned it but i started remote work that week and needed SOMETHING. Don't waste your time