Customer reviews from Staples
Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Average customer rating
4.4 out of 5
4.4
(2,596 Reviews)
Open Ratings Snapshot
Rating breakdown 2,596 reviews
5 Stars
1,772
4 Stars
478
3 Stars
139
2 Stars
77
1 Star
130
86%of customers recommend this product. 
(
19 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Staples - Lockland Ergonomic Leather Managers Big & Tall Chair, 400 lb. Capacity, (ST63098-CC) - Black
Customer Rating
3 out of 5
3
Comfy but sweaty...
on April 11, 2021
Posted by: CHARLES M.
Verified Purchase:Yes
The chair is comfortable but the "leather" seating surface causes massive sweating after a few minutes. The manufacturer should find a way to insert but some fabric into the chair to minimize the discomfort of the unbreathable polyurethane material.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Comfrortable but had some issues.
on April 10, 2021
Posted by: theraggedyadmin
While once the chair was built it was incredibly comfortable the issue I experienced was actually on assembling the product itself. This product touts itself as being easy to install in less than an hour however I found this assembly more difficult as the pre-drilled holes that hold the back of the seat to the base were incorrectly drilled (crooked). When I tried to install the product both the arms bowed outward which made aligning the back of the chair incredibly difficult. I considered returning the product but when I checked stock it was sold out for 50+ miles from my home. Rather than dealing with the return/exchange process I uninstalled the arms from the base and connected them to the back of the chair first then fitting the arms over the base to secure them. It was then that I found that the pre-drilled holes on the right side were done at an angle which made the install incredibly difficult. 45 minutes later tired hands and several expletives later the chair is assembled.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love this chair!
on April 8, 2021
Posted by: L.J.
Verified Purchase:Yes
Purchased this chair as a second option for my home office and it quickly became THE CHAIR! Super comfortable!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfy and Big Enough
on April 8, 2021
Posted by: MEREDITH M.
Verified Purchase:Yes
It is so much bet5ter than my old chair. If you can read and follow dir4ections everything to put it together is in the box. However - the box will not fit inside a regular passenger car back seat because it really is BIG.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Right size and Comfortable
on April 7, 2021
Posted by: JUSTIN H.
Verified Purchase:Yes
Right size and Comfortable
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Sturdy office chair
on April 7, 2021
Posted by: KYLE M.
Verified Purchase:Yes
Plush solid and feels great.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not Completely Functional.
on April 6, 2021
Posted by: Z.N.
Verified Purchase:Yes
After setting up my chair I noticed that the height adjuster was not working at all. I have attempted everything and followed the instructions verbatim.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on April 6, 2021
Posted by: DEBRA G.
Verified Purchase:Yes
This chair is so comfortable and looks so good in my home office.
Written by a customer while visiting Staples
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