The assembly manual was excellent. From the identifying each item to the page by page assemble y instructions. The best I have ever seen. Please tell the authors " Great job !! "
I had my last chair for over ten years so I was due for an update. I went in multiple times and tried a variety of chairs. While I’m not a Big & Tall person this chair fit me well. Its supportive and I like that it give my head a place to rest. I picked up one and put it together but it did not rock like the one that I tried out. So I returned it and took the one that I had sat in multiple times. The only thing that I would have liked is adjustable arms. I have bad shoulders and being able to lower the arms would have been nice. But I’m happy and hope this lasts as long as the last one that I bought.
The chair is very sturdy but it is stiff. The only reason why I gave it 4 stars is due to its stiffness. Otherwise it is what I purchased and I received it quickly.