The chair was easy to put together. All the parts fit perfectly and none were missing. The chair is comfy and love having the ability to adjust the lumbar support.
This chair is very supportive especially for the low back which I appreciate. it is also very customizable although I will say that it might not be great for tall people because the head rest does not raise very high. however for me it is perfect (I am 5'4") and I am comfortable in it even on long work days. i got it on sale and it was a great deal. overall very happy with this purchase.
Do not buy this chair if you are 511 or taller. The headrest will be in your spine and it is not adjustable to go higher. Unbelievably bad flaw in design
The chair is very comfortable with good back support. We did not attach either the headrest or the arms; neither one is integral to the chair. Only reason for only 4 stars is that it seems like the width of the actual seat is larger than quoted and it doesn’t quite fit in our desk opening.
My wife tried every chair at the store and picked this one. The chair is heavy so I brought the pieces upstairs and assembled in the office. Assembly was fairly easy. Happy wife = happy life