This chair is comfortable and it is so much better on my back and neck than the expensive chair that i had previously! If you have neck and back issues - this is a great chair!
This is a great office chair. I spend a minimum of eight hours per day in it and it's comfortable throughout the day. The only drawback I've experienced with it is that the cushion for the lumbar support doesn't stay locked so I have to readjust it regularly throughout the day. If not for that I would have given it a five star rating.
I have had 2 cervical spine surgeries and the placement of the head rest (or neck for my purposes) is excellent. This chair is excellent and is worth every penny!!