The chair is easy to assemble instructions are very clear. The chair is a little hard maybe because it is new. The headrest position is a little awkward; When I sit in the chair sometimes it hit the shoulder. Overall it is a good chair with breathable mesh back and bottom. Shipment was quick. I recommend this chair.
This chair was a real bargain. We bought two. Lots of adjustability and good support. Comfortable even after long time sitting. Customer service was superb.
I have tried Herman Miller and a custom ergonomic chair and neither of them worked as well for me as this chair. While it doesn't have the same solid construction it gives me the support and most of the features I need. The only thing that it is lacking is arms that move closer to my body. Also the casters are a bit stiff on carpet. Overall it would highly recommend it.