There was a discrepancy with my initial order. Some confusion as to the color I requested. Got that all settled after having to cancel return and reorder. As for the chair it's sturdy comfortable has pretty decent lumbar support and overall seems like a good deal. I would have preferred that it lean back further. Other than that I'm happy for now.
I have been looking to replace my 15 year old chair for over a year now and this chair is great. I sit at my computer for long hours at a time and wanted a chair that supported by lower back when I was typing and was comfortable when I am on the phone. I am only 5’3” and it is the perfect size for my torso and the headrest is perfect. I didn’t think I would like the headrest but I do! If you don’t want a headrest you can leave it off or take it off. Also big thanks to the folks at the store who put it together!
I left this chair at my old workplace and immediately regretted it. After months of discomfort and increasing lower back pain (and not remembering what it was called) I found it — and lo and behold it was on sale. I bought it immediately and it was shipped promptly. Packaging was surprisingly easy to deal with and the assembly instructions were a breeze. Lower back is now happy and I don't really care if it gets reimbursed or not cause it's worth every penny. Only flaw is the neck rest sits a tad low and sometimes hits my shoulders but it's not worth losing a star over.
Very Comfortable supports in all the right places for me!
on October 6, 2019
Posted by: J.B.
Verified Purchase:Yes
I have had this chair less than a month and I really do like it. It's the most comfortable chair I have ever had! It supports you in all the right places. We have these chairs at my work so I wanted it for my home office since I work remote. I would give it 5 stars if it wasn't for the minor flaw on the seat. It arrived with two broken strands used on the seat cover it appears something sharp inadvertently hit there and cut them (I did not use a knife or box cutters to open the package). I didn't notice it when it was put together as it's very hard to see due to the seat pattern. It doesn't seem to affect the overall integrity of the chair and it doesn't appear to have gotten worse. Overall I would definitely recommend this chair just check it over before assembly.