Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4 out of 5
4.4
(12,001 Reviews)
Open Ratings Snapshot
Rating breakdown 12,001 reviews
5 Stars
8,228
4 Stars
2,240
3 Stars
698
2 Stars
368
1 Star
467
72%of customers recommend this product. 
(
84 out of 116
)
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Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
4 out of 5
4
Great value office chair
on April 30, 2026
Posted by: Studebaker
Verified Purchase:Yes
Easy assembly. Very comfortable chair with almost all the features/functions of significantly more expensive chairs. I wish I could change the tilt of the seat, but otherwise, I have all the adjustments I need. Good value -- and great value when it was on sale for ~40% off.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Had to return it
on April 29, 2026
Posted by: Kalum
Verified Purchase:Yes
The only issue was a major one. The back seat would not come up enough. Sitting in the chair felt like I had no back support because the back part would not come up to meet me.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
A Modern Chair for the Modern American
on April 27, 2026
Posted by: Ryan J
Verified Purchase:Yes
Great support for larger people and doesn't make noise
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Hyken XL
on April 27, 2026
Posted by: schoon
Verified Purchase:Yes
Terrible chair....has design flaws. Returned next day.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Staples Hyken XL Ergonomic Fabric Swivel
on April 27, 2026
Posted by: not for me
The chair was easy to assemble, though quite heavy. But it may be the single most uncomfortable chair i have ever sat in, and its lowest setting jams my legs against the desk. the lumbar is not great-the support is there, if you like what feels like a steel bar rammed into your spine, even though it is padded, it just juts very far forward. unfortunately i have to disassemble (I assume) and return it.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Replacement works great!
on April 24, 2026
Posted by: aterry
Verified Purchase:Yes
The first chair I got had a broken locking mechanism. The back would not stay locked in one of the 3 positions. After speaking with support, they sent me a whole new chair as a warranty replacement. The second one works properly. I love all the adjustments, and the lumbar support is great. The one annoying thing is the arms rotate just by moving them and I am constantly moving them unintentionally. Other than that, I love the chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
City
on April 24, 2026
Posted by: City
Verified Purchase:Yes
The adjustable arms move when not wanting them to move! Not a stable fixture!
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on April 21, 2026
Posted by: Mel
Verified Purchase:Yes
This is a great chair. It was not hard to put together and its is very comfortable. I like how adjustable it is, the arm rest height and lower back suppordt can be moved. If I want to lean back I don't have to fight to keep it back. I recommended this chair to family who have office jobs because of how comfortable it is.
I would recommend this to a friend!
Written by a customer while visiting Staples
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